WYMORE IT SOLUTIONS and its affiliated brands is committed to protecting your privacy. This Statement of Privacy applies to the Wymore website and governs data collection and usage. By using the WYMORE website, you consent to the data practices described in this statement.
Collection of your Personal Information
Typically we collect data in order to provide the products and services that customers purchase or request from us. For example, we may capture identifiable information, such as your e-mail address, name, home or work address or telephone number. Via this website the data collected is the information you provide to us when registering with the website or through an enquiry form, such as email address, name, telephone number.
There is also information about your computer hardware and software that is automatically collected by WYMORE. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by WYMORE for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the WYMORE website.
To update or change your personal information held on the WYMORE website or to opt out for any reason contact us via email: business@wymore.co.ke . You can find out what data we hold about you in the same way. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email. WYMORE uses a third-party provider Mailchimp to deliver e-newsletters. We gather statistics around email opening and clicks using industry standard technology to help us monitor and improve our e-newsletters.
Use of your Personal Information
WYMORE collects and uses your personal information to operate the WYMORE website and deliver the services you have requested. Including:
- process orders that you have submitted for goods and/or services;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include invoices, contracts, proposals, information about campaigns, appeals, other trade activities, promotions of our associated brand goods and services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of accounting data). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Your rights
You have the right to ask us to not process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information. Alternatively, you can contact us by email at business@wymore.co.ke at any time.
If you have previously given your consent to the use of your Personal Information for marketing purposes, you can choose to stop receiving marketing communications which we send to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by email at business@wymore.co.ke
You can choose to opt-out from your Personal Information being used for any purpose that differs from the purposes notified to you when we collected your personal information; or disclosed to any third party.
If you would like to do this, please contact us as set forth in the Contact section of this Privacy Statement. Please note that opting-out may prevent us from providing you with our services or information requested by you.
Data storage
We store your data on secure servers, WYMORE is registered with the companies registrar of the Kenyan government.
Disclosing information
WYMORE does not sell or rent your information to third parties.
WYMORE will not share your information with third parties for marketing purposes.
WYMORE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WYMORE’s site; (b) protect and defend the rights or property of WYMORE; and, (c) act under exigent circumstances to protect the personal safety of users of WYMORE, or the public.
You may contact us by email at business@wymore.co.ke at any time, to request that we:
- update any Personal Information which is out of date or incorrect;
- delete any Personal Information which we are holding about you;
- restrict the way that we process your Personal Information;
- provide your Personal Information to a third-party provider of services; or
- provide you with a copy of any Personal Information which we hold about you.
We will consider all such requests and provide our response within the time period stated by applicable law.
Use of cookies
Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website. WYMORE uses cookies for your convenience to store information so you do not have to re-enter your data upon each visit. Cookies and other technology are also used to monitor usage of the various features and services of our site, which over time gives us information to improve our site, and to advertise and market our products more effectively.
When you visit our websites, cookies will be placed on your computer or device to maximise your experience and to help us understand how we can improve our site. If you prefer not to receive cookies, you can set your browser to either reject all cookies, to allow “trusted” sites to set them, or to accept only those cookies from those sites you are currently on. However, turning off cookies will hinder your ability to access, use, or navigate portions of the site.
Security of your Personal Information
WYMORE is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.
Information is accessed only by authorised staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website or our products and services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Changes to this Statement
We may update our Privacy Statement from time to time. By continuing to use the services and our website, you agree to the latest version of our Privacy Statement. Any changes we make to our Privacy Statement in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Statement If you have any questions regarding this Statement or our use of personally identifiable information on this site, please send us your questions or comments as set forth in the Contact section below.
Contact Information
If you have any questions in relation to this Statement of Privacy or how we collect, use or store your Personal Information, you can contact us by phone at: +254 100 880 997, by post at: 3729-00200 or by email at: business@wymore.co.ke
Last Updated: May 2020
